STCM 30000: Crisis Communication

About this Guide

Use this Research Guide to find resources for studying crisis management and communications.

Find articles &news

Top library databases
You can search CMMC, Business Source Premier, and Academic Search Premier together:
Search the descriptor :  CRISIS Communication
Search the descriptor:   CRISIS management  AND PUBLIC relations
Search the keyword phrase: "Crisis communication plan"
Search the author: Coombs, Timothy

Additional general databases:

Government Emergency alerts

Organizations

Look to your member organization for guidance:
See also:

Videos

Blinkx
Video search engine.

For recent cases try searching:
Carnival and fire
Tiger Woods and apology
Tony Hayward and apology
Akio Toyoda and apology


C-SPAN: Crisis Communications, Aug. 12, 2010.
Summary from C-SPAN, "Heather Blanchard talked about her organization, CrisisCommons, and social media crisis communications. Topics included the creation of a common jargon for crisis responders. Her presentation included videos and PowerPoint slides. Following Ms. Blanchard, Gail McGovern made closing remarks. This program was part of an American Red Cross day-long conference on the use of the Internet and social media in emergency communications"

SCCT by Timothy Coombs

BP image restoration: Making it right

FEMA: Emergency Preparedness

Contact Us

Picture: Cathy Michael
Communications Librarian
(607) 274-1293

Writing Help

Bibliographic management: try Zotero

What is Zotero?

Zotero is an extension to the popular web browser Firefox that allows you to easily collect, manage, and save bibliographic information about the items you find on the Web. Before you download Zotero, it is a good idea to make sure you have the latest version of Firefox. You can download this from the Mozilla website. Once you have the latest Firefox installed, you can download Zotero from the Zotero website.  Ron Gilmour, our Science Librarian, created, "A Brief Guide to Using Zotero"

Directories

Cision Media Directories (a.k.a. "Bacon's")
NOTE: these are located on the 1st floor of the library (the 2nd floor of the Gannett Center).  They may not be the latest edition:
Ad Placement:Firms:
  • O'Dwyer's had a good website but our print guide (IC Reference section, floor 2) has more complete information, use:
  • O'Dwyer's directory of public relations firms
    REF HM263 .O37

Alltop: PR

Alltop provides feeds from top PR blogs: Brian Solis, PR News Online, PR Week, Bad Pitch Blog, O'Dwyer's Blog, PRNewser, PR Junkie, etc.

PR Daily

Loading ...